Graduate Certificate in Nursing Case Management
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Department(s)
College/School
Framignham State University
Program Level
Graduate
Program Description
With the Affordable Care Act goal to foster innovation of low-cost healthcare delivery models, many accountable healthcare organizations (ACOs) are using case managers to help provide high-quality coordinated patient care. According to the Case Management Society of America (CMSA), case managers help meet comprehensive health needs through communication and using available resources to promote patient safety, quality of care, and cost-effective outcomes (CMSA, 2017). Case managers need to have knowledge of the case management process, analyze the standards of practice for case management, utilization management, benefit management, resource coordination, and transition of care.